Refund & Return Policy
If for any reason you are unhappy with your purchase, you may return any item in its original condition within 10 days of receipt. We will refund the full purchase price less shipping charges.
A return authorization is required for a refund. To return an item, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for return authorization. Once you have received return authorization from us, ship your item* and a copy of your original receipt to Heartistic Xpressions, 18459 Pines Boulevatd, Suite 181, Pembroke Pines, FL 33029
*Important Notice: We are not responsible for return items that are lost in shipping. Therefore, when returning an item to us, you may wish to purchase shipping insurance.
Warranty
Heartistic Xpressions offers a 30-day warranty covering breakage and defective parts. The warranty covers repair and/or replacement of a broken or defective item. For repair or replacement of an item, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and provide us with a description of the breakage. We will send you a postage-paid package. Simply place the item to be repaired along with a copy of the original invoice in the package and return it us. We will repair or replace the broken item and return it to you. Heartistic Xpressions will cover shipping charges* for all repairs and/or replacements.
*Applies only to items returned for repair or replacement. Does not apply to items returned in original condition. Please refer to our Refund Policy for shipping details for items returned in original condition.
Privacy
Heartistic Xpressions recognizes the importance of customer confidence and does not share, distribute or sell any information about customers.
